Part 6 – of “Focus on Business and Marketing Strategy”
Influencing the influencers to influence your customers.
There is a simple law of marketing, “perception is reality.” This speaks to the absolute importance of perception and how that perception is molded by credibility. Building credibility, as a focused and programmed campaign, will net quicker results, higher-paying customers, and long-term loyalty.
What in your life is more important than trust? Trust is often the filter you use in the most critical decisions you make. So building more trustworthiness into your product or company should be an important strategy. By firmly establishing credibility your product or company will stand above the competition or, even better, stand out as a benchmark of excellence.
When an influencer endorses your product whether that is a customer influencer, an editor, analyst, industry pundit or partner, they add instant credibility. These trusted third party influencers considerably reduce a customer’s decision making time when they vouch for the product. You are more likely to purchase a product that Bill Gates has waved around the podium at a keynote address, or with a customer testimonial, than if you had only heard abut it through advertising. And if that customer is a brand recognized company, it adds even more credibility.
So who are these influencers and how can you use them? Following is a small sample of the kinds of influencers are company could use, these could be subcategorized even further.
Industry |
Possible Influencers |
Technology and consumer electronics |
Analyst firms |
Strategic partners: complementary products/technologies; consortia; development partners | |
Blog personalities/user group moderators | |
Customers | |
Celebrities | |
Press and media | |
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Consumer packaged goods |
Celebrities (actors, writers, sports celebs) |
Strategic partners / joint venture partners | |
Mass consumer media and bloggers | |
Individual users/customers | |
Movies and TV (product placement) | |
Social networking sites (YouTube, MySpace, Fark, Digg, etc.) | |
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Books, videos, audio |
Well-known writers |
Writers in the same genre | |
Critics/reviewers | |
Celebrities | |
Strategic partners / joint venture partners | |
Press and media, bloggers | |
Amazon (There are a lot of ways to use Amazon to build your brand) | |
Readers/viewers/listeners | |
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How do you get these folks on board? Ask them. Start a relationship with them, pursue them with integrity as you would a sales target. Find inventive ways to initiate conversations. This is an inexpensive and yet very thorough way of establishing more trust in your brand, it just takes time in planning and relationship building but is worth the effort.



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